Services
Define, build and deliver.
Twelve offers in three packages. A business can start with one, or plan all three together so the brand, the buying flow and the back office match.
Book intro call Not sure where to start? The discovery sprint
Or write to hello@sandbucket.io
Engagements
Three ways to work together
- Entry point
Discovery sprint
Two to three weeks, one fixed price: all four tests checked, and a plan for what comes first.
- Core engagement
One offer, or a package
Any offer below on its own, or several planned together so they match.
- Ongoing support
Design partner, or care
Month to month after a minimum term, one priority at a time.
Where businesses start
Six situations, and the package each needs
Customers still call to order.
Ordering online becomes easier than calling.Build · DeliverWe're launching something new.
It launches ready: named, sold and run.Define · Build · DeliverBuyers can't tell us apart.
A reason to choose the business before price.DefineEvery order gets typed twice.
Orders run from placed to delivered without retyping.DeliverWe can't see our own numbers.
The month fits on one page, and problems show early.DeliverIt was built, and it still isn't right.
The product gets fixed by design, with engineering.Build
01 · Ready to compete
Define: strategy and brand
What the business offers, why it matters to its customers, and how it says so. For a business that should win on more than price.
Positioning and messaging
Who the business is for, what it promises them, and the words that say it, written down so every page, pitch and package uses them.
Fixed scope
Start date on requestBrand identity and packaging
Brand strategy, identity, type and wordmark, and packaging and prototypes for a product line. Type drawn for the brand comes with its license.
Fixed scope, with options
Start date on requestLaunch marketing, with a partner
Content, campaigns, search and email for a launch, delivered with a partner.
Project or monthly
Start date on request
02 · Ready to sell
Build: design and technology
The products and services customers use: the buying flow, the store or app, and the design behind them, tested before the full build.
Prototype and test
A working prototype of the change, tested with real buyers before the full build.
Fixed length
Start date on requestDesign partner
The sprint's plan carried through to launch, or design leadership month by month: buyer journeys, screens, decision records and developer handoff.
Monthly, with a minimum term
Start date on requestDesign system and handoff
The components, documentation and handoff notes engineering needs to build consistently.
Fixed scope
Start date on requestStorefront or app build
The store or app built and connected to the systems behind it.
Project
Start date on request
03 · Ready to sell, to run and to scale
Deliver: commerce and operations
How orders run once customers buy, who is taught to run them, and the numbers that show what is working.
Order and operations mapping
A map of how an order moves from placed to delivered, and where it gets retyped or stuck.
Fixed scope
Start date on requestAgents for operations
Software agents that do routine steps in the daily work of orders.
Project, then optional monthly care
Start date on requestTraining
Sessions that teach a team its tools and processes: a 90-minute session for one tool and one team, a half-day workshop for a new process, or a full-day workshop for a launch across teams.
A single session or workshop: available now
A series: start date on requestMeasurement and reporting
Analytics, the few numbers to watch, and reports built on the business's own data, so the month fits on one page.
Fixed scope
Start date on requestCare and improvement
A monthly review of the numbers after launch, plus the fixes and tests the review calls for.
Monthly
Start date on request
Sandbucket also builds stores on a commerce platform.
Have something else in mind? Book intro call, or write to hello@sandbucket.io.
What the work is for
Four tests of ready
Each is something a business can check itself against today. The discovery sprint checks all four.
- Ready to competeSomeone new to the business can tell what it makes and why, before comparing prices.Define
- Ready to sellA customer finds the product, sees their own price and orders without calling.Build · Deliver
- Ready to runAn order moves from placed to delivered without anyone retyping it.Deliver
- Ready to scaleTwice the orders would not take twice the people.Deliver
Questions
How does work start?
With an intro call. If the need is unclear, the discovery sprint comes first. If it is clear, work starts from a one-page statement of work.
What does it cost?
Each offer has a fixed scope, a set length or a monthly term. The price is given on the first call and written into the statement of work.
Who does the work?
Jenna Cuene, Sandbucket's founder, leads every engagement. Where an offer uses a partner, the offer says so.
When can work start?
The discovery sprint has a December 2026 start available, and single training sessions are available now. Other start dates are set on the first call.
Book intro call
The call covers the business's situation and whether a discovery sprint fits. If it does, a one-page statement of work follows, with the business's own question at the top.
Or write to hello@sandbucket.io. Replies within one business day.